Splitboard Questions and Answers

Where are you guys located?
In the Salt Lake City, Utah area.

What’s the best/inexpensive way to ship my board to you?
The best method for shipping your board is getting some cardboard and wrapping your board in this and taping.  Or shape a box to the size you need.  Pack everything inside the box with some news paper and mail the cheapest method available to you.  Also don’t pay the shipping store extra to package it for you.

What is the turnaround time?
Turn around time is normally < = 2 weeks; this is from when the board is received to when it is shipped.  During the winter/holiday season it can get extremely busy, so greater than 2 weeks is possible.   2 weeks you might ask?   Let's break down a normal split:

  1. Split the board, seal cut edge. 3-5 days for sealing.
  2. Install yin-yang hooks and prepare for hardware installation. 1 day for glue drying.
  3. Install remaining hardware. 2 days for glue drying and installation.
  4. Fill/repair base, tune, package and ship. 2 days.

As you can see there is potentially 10 days needed to perform a split on a board without any issues; throw in delaminations, top sheet repairs, edge damage, rotating system, and the time necessary increases. 

How do you seal the inside edge after cutting?
The board is treated with a spar-urethane, like any fine wood product.  The core is wood, and requires treatment in this manner.  Sanding and the necessary coats of spar-urethane protect the thirsty wood core from the outside elements.  Some people have asked about epoxy for the edges; epoxy is an adhesive, not a sealer. An urethaned edge can be readily sanded and resealed year after year.   

Do you install an inside metal edge?
An inside edge is not installed. Experimentation with the installation of an inside metal edge determined it to be unnecessary.  The 90 degree edge created after cutting is sufficiently strong and sharp.  If a situation is encountered where you believe a metal edge would help; you probably should be using crampons or be boot packing.  When the board is in touring, that’s what it is, touring. They are not meant to hold an edge downhill skiing.  Ultimately the core to base material bond is affected decreasing time until failure, because a channel is routed and the edge is installed into the ski half when it wasn’t designed to be there.

How do you fill/repair the base?
Various forms of p-tex from the standard 100% pure hi-density polyethylene, to the more metal bonding friendly type are used; in black and clear colors only. Why isn't epoxy used to fill/repair? Simply put, epoxy doesn't absorb wax. The method we have developed for applying the p-tex also prevents pull out of the material when removing skins. All this allows for a trouble free base which can be base ground, waxed, and treated identical to the original base.

The splitboard is great in powder, but has a lot of movement in the middle between the two board halves when on hard pack or resort groomers. What can be done?
If you will be doing a lot of riding in mixed conditions, or using your splitboard at the local resort, having another set of yin-yang split hooks installed in the middle of your board will help with the slop of the two board halves and provide better stability in these conditions. You can check out some more details here.

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